ManageScope offers free email support for ProjectGoo and we’ve fielded some questions about the application that we’d like to share with our user community. While we’re still happy to receive the email requests, these FAQs and their answers might jumpstart your ProjectGoo experience.

• Is Microsoft Project required to use ProjectGoo?

Yes. The Project Manager client relies on MS Project 2007 Standard or Professional to create the project plan and also requires MS Project to receive assignment updates, etc. The Team Client does not require MS Project and can be distributed to as many project team members as you’d like.

• Is there a charge per user for ProjectGoo?

No. ProjectGoo is completely free for an unlimited number of users and projects.

• Can you customize ProjectGoo to my company’s requirement (x)?

Yes! We’re happy to work with you to customize ProjectGoo. We’ve fielded requests to integrate with Jira, Mediawiki, and SharePoint and while there is a cost associated for the service, we’re happy to implement your requirements. Feel free to contact us with your needs.

• When is the next release of ProjectGoo and will it work with Project 2010?

ProjectGoo is scheduled for its 3.0 release end of Q1 2011 and will work with Project 2010, .NET 4.0 and Windows 7.

• I’m having issues installing ProjectGoo. The installer won’t launch.

Please review the system requirements for the application. Make sure that you have .NET 3.5 installed and that you have both a Google Docs and Google Calendar account. All installation issues reported so far have related to a lack of one of the three requirements.

If you don’t see the answer to a question you have, please email ProjectGoo Support. We’re excited to help jumpstart your use of  the application.